Frequently Asked Questions
Everything you need to know about shopping with LAV home essentials.
What is the standard shipping timeframe for LAV products?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive at your doorstep.
Do you offer international shipping for your home decor items?
Currently, LAV ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for damaged or unsatisfactory items?
We offer a 30-day return policy. If your item arrives damaged or doesn't fit your space, please contact our support team to initiate a return or exchange.
Are LAV products sustainably sourced?
Yes, we prioritize ethical manufacturing and sustainable materials. Many of our textile and wooden home goods are sourced from certified eco-friendly suppliers.
Which payment methods do you accept?
LAV accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.